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30.0 years
3 - 0 Lacs
Gurugram, Haryana
On-site
Education Counsellor (sales profile) * 5 Days of working ( Saturday / Sunday fixed off) * Day shifts * Salary - up to 25k in hand + incentive * Location : Gurgaon sector 44 > Undergraduate and Graduate both can apply > Fresher are eligible sales exp candidate can apply > Age up to 30 years > NEED IMMEDIATE JOINERS ONLY - 2 rounds of interview - (HR / ops) - Walk in interviews/ virtual CALL HR HARPREET- 95018 52537 (10AM-6PM) Job Types: Full-time, Fresher Pay: Up to ₹25,000.00 per month Work Location: In person
Posted 1 day ago
0 years
1 - 0 Lacs
Gurugram, Haryana
On-site
Responsible for the installation, maintenance, and repair of solar photovoltaic systems. This includes assembling, installing, and configuring solar panels on rooftops or other structures, ensuring they are properly connected to electrical systems, and troubleshooting any issues that arise. Job Types: Full-time, Permanent Pay: ₹10,605.47 - ₹26,820.19 per month Application Question(s): Willingness to work on-site and frequent travelling Work Location: In person
Posted 1 day ago
175.0 years
0 Lacs
Gurugram, Haryana
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Role: The job will require colleagues to support CS - Financial Control and Reporting process for one or more international markets being serviced from APAC - CS Hub India The successful candidate will require day to day interaction with Payroll Operations / Benefit Operations / Payroll Vendors / Market Colleague Partners / Controllership Teams and other key stakeholders in the process Key Responsibilities: Supporting end to end - Financial Control and Reporting functions for one or more international markets End to end accounting of the “Salaries and Benefits (S&B)” including the adequacy of all the Long / Short term Colleague related Liabilities, Net Pay, statutory liabilities, PIT, Social Security Cost, Garnishments, etc. Monthly Trial Balance Review to ensure accuracy and completeness of “S&B” bookings Reconciliation of the Bank accounts, all the regulatory Liability accounts, Employee Loan & receivables accounts, Suspense & Clearing accounts etc. as per as per AEFP7 policy (AMEX Internal Reconciliation Policy) and performing the research and clearance on open reconciling items. Support maintaining healthy status of Balance Sheet Reconciliations for account under “CS - Financial Control and Reporting” ownership Support S&B Reporting process for the respective markets - Severance Reporting, Colleague Loan Reporting for BHC submission, Entity Responsibility Center Reporting to multiple BU's etc. Support USGAAP and Local GAAP Audits for salaries and benefits Report Line for the respective markets Supporting GL workstream for all upstream Payroll & Benefit system changes and Projects Timely escalation of matters requiring leadership intervention Independent liaising with Payroll Vendor and other key stakeholders, analyzing and resolving Salaries & Benefit related critical issues to ensure seamless service delivery Problem solving skill is key to ensure seamless accomplishment of day to day deliverables Active participation in process improvement Initiatives and providing periodic status updates to Leadership Team Managing the queries resolution process from various stakeholders Qualifications : Commerce Graduate with preferably 1+ years of experience in Finance and (or) Financial Operations. End to end knowledge of Payroll & Benefit Operations, Financial Controls and Reporting process will be a plus Result orientation and ability to work Independently Problem solving, analytical, conflict resolution and facilitation Skills Proven ability to build and sustain relationships Strong relationship orientation, comfortable in working with Cross Functional Teams, across multiple locations shifts & cultures Strong oral and written communication skills Strong team player Ability to challenge status quo and keen enthusiast for continuous improvement Strong verbal, written communication, and presentation skills Ability to multi-task and work towards tight deadlines We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 day ago
175.0 years
0 Lacs
Gurugram, Haryana
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Excellent communication skills (Written & Verbal) Graduate or Undergraduate with 2-4 years of International Collections Experience Deliver to the Employees, Customer and Shareholder metrics as per goals Multi-skilled across American Express platforms, products, policies & procedures is preferred Should display a penchant for Result Orientation & Personal Accountability Excellent Interpersonal, Relationship Building, Presentation Should possess sound Analytical, Decision Making and Problem-Solving Skills Operate with the highest level of integrity Change management ability & self-motivating skills Responsible for assuring all regulatory & compliance requirements are always met in all interactions Demonstrate ability to work effectively within a team environment as well as independently Minimum Qualifications Undergraduate Preferred Qualifications Deliver to the Employees, Customer and Shareholder metrics as per goals We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 day ago
7.0 years
0 Lacs
Gurugram, Haryana
On-site
What’s the role At Shell India, our Retail, Lubricant, and other downstream businesses operate within a complex legal and regulatory environment, involving multiple authorities at the federal, state, and local levels. We also adhere to a detailed set of internal policies, procedures, and controls. What you’ll be doing Work independently without supervision. Take the legal lead on various high-value and strategically important matters for Shell India. You will handle a variety of legal matters, including: Retail network expansion and real estate transactions. Lubricant manufacturing, sales, and supply. Commercial contracts and procurement. Foreign exchange transactions. Employer-employee issues and disputes. Environmental matters. Litigation management in the context of Shell's evolving business. What you bring A law graduate with an LL.B degree and have over 7+ years of post-qualification experience, primarily in law firms. Legal Expertise: You will provide professional, proactive, timely, cost-effective, practical, and commercially savvy legal advice and support. You can identify legal risks in various situations and offer alternative strategies and mitigation steps that balance business goals and legal protection. Leadership: You will independently lead continuous engagements with business and functional leaders, managing their legal support and expectations based on value and risk parameters. Collaboration: You recognize when to involve legal colleagues from other departments and regional/global teams. You collaborate and coordinate with them, integrating their inputs to achieve business goals while mitigating risks. Representation : You represent Shell in legal negotiations and engagements with third parties, protecting Shell’s rights and reputation in all financial, contractual, and other arrangements. You provide legal support according to the highest ethical standards and Shell's internal guidelines.
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Assumes a designated position on an assigned apparatus and follows command structure instructions for fire suppression or a related emergency service. Performs equipment set-up upon arrival at a fire scene. Dispatches emergency personnel. Prepare Fire Prevention plan. Completes appropriate rescue, fire fighting and salvage operations at a fire scene. Uses established procedures to determine if individuals are trapped within a burning facility and takes appropriate actions to secure their rescue. Performs salvage duties, including removing all burnt items, sweeping and mopping floor, removing excess water and debris and protected any property, which has not been damaged. Overhauls affected structure to prevent rekindling. Takes inventory of all equipment after suppression has been achieved, recording all equipment, which must be left at the site. Attends and provides information for pre-fire planning studies and maintains a current knowledge of pre-fire plans. Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments. Responds to customer’s questions and comments in a courteous and timely manner. Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities; Performs other related duties as assigned. Prepare & Implement Disaster & Emergency management plan. Communicates effectively with superiors, peers and subordinates. Diploma/Degree in Fire Services Engineering. Good knowledge of current fire suppression and fire fighting techniques, including all related equipment. Good knowledge of fire records systems, communications equipment and use, fire computer applications and fire reporting procedures. Good knowledge of the principles and practices involved in emergency medical services. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 1 day ago
35.0 years
0 Lacs
Gurugram, Haryana
On-site
Job Title: Admin Executive Experience: 35 Years Department: Administration Job Summary: We are seeking a proactive and detail-oriented Admin Executive to support our daily office operations and administrative functions. The ideal candidate will have 35 years of relevant experience, excellent communication skills, and strong proficiency in Microsoft Office tools. This role involves managing travel arrangements, coordinating with vendors, maintaining documentation, organizing internal events, and ensuring smooth office functioning. Key Responsibilities: 1. Administrative Support Manage day-to-day administrative tasks including documentation, filing, and follow-ups. Provide support to senior management in scheduling, correspondence, and task coordination. Ensure smooth internal operations and assist in implementing office policies. 2. Travel Management Coordinate domestic and international travel arrangements for employees and stakeholders. Handle bookings for flights, hotels, forex, travel insurance and local transportation. Maintain travel records and ensure cost-effective travel planning. 3. Communication & Coordination Act as a liaison for internal teams and external vendors. Maintain effective communication channels to ensure timely delivery of services and supplies. Draft and manage official correspondence as needed. 4. Office Operations Oversee procurement and inventory of office supplies and equipment. Manage vendor relationships and service contracts. Organize meetings, appointments, and company events. 5. Document Management Maintain accurate and confidential records, reports, and databases. Ensure systematic filing and easy retrieval of documents. Support compliance with internal documentation standards. 6. Reporting & Budget Management Assist in tracking office expenses and maintaining budgetary controls. Manage records of invoices, receipts, and purchase orders. Support finance and procurement teams with administrative inputs. 7. Event Management Plan, coordinate, and execute internal events and employee engagement activities throughout the year. Collaborate with cross-functional teams and vendors to manage logistics, communications, and on-site arrangements. Ensure events are well-organized, within budget, and aligned with company culture and objectives. Maintain event calendars, track participation, and gather feedback for continuous improvement. Required Skills & Qualifications: 35 years of experience in a similar administrative role. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Experience in travel coordination and vendor management. Ability to work independently and handle confidential information. Preferred Candidate Profile: Positive attitude with a proactive approach to problem-solving. Strong interpersonal skills and a collaborative mindset. High level of integrity and discretion in handling sensitive information. Adaptable and eager to contribute to continuous process improvements.
Posted 1 day ago
0.0 - 2.0 years
3 - 5 Lacs
Gurugram, Haryana
On-site
Job Title: Accountant Location: Gurgaon, Haryana – 122001 Reporting to: MD/CEO Employment Type: Full-time | On-site Job Summary Hiring an experienced and detail-oriented Accountant to join our finance team. The ideal candidate should have a CA background (qualified or semi-qualified) and experience working in a Private Limited company. The role requires proficiency in SAP, strong knowledge of GST/TDS compliance, and the ability to manage day-to-day accounting operations efficiently. Responsibilities Manage daily accounting operations using SAP. Ensure accurate and timely filing of GST returns and TDS compliance. Maintain accurate records of accounts payable and accounts receivable. Prepare financial statements, including balance sheets and profit & loss reports. Coordinate with internal teams and external auditors during audits. Monitor cash flow, budgeting, and assist in financial planning. Ensure compliance with statutory and regulatory requirements. Qualifications Graduate degree in Accounting or Finance. CA background (qualified or semi-qualified) preferred. Previous experience in a Private Limited company is required. Proficiency in SAP Accounting Software. Strong knowledge of GST and TDS compliance rules and filing procedures. Excellent analytical and problem-solving skills. High attention to detail with accuracy in financial reporting. Strong communication and coordination skills. Knowledge of Indian financial regulations and statutory compliance. Benefits Exposure to corporate accounting and compliance practices. Opportunity to work closely with senior management. Supportive work environment with opportunities for growth. How to Apply Interested candidates may apply through Indeed or send their resume to hiring@careerhotspot.in Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Life insurance Provident Fund Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): CA background (qualified or semi-qualified) ? Experience: SAP Accounting Software: 2 years (Required) GST: 2 years (Required) TDS compliance: 2 years (Required) Location: Gurgaon, Haryana (Required) Work Location: In person
Posted 1 day ago
2.0 - 6.0 years
1 - 2 Lacs
Gurugram, Haryana
On-site
Job Description: Preschool Teacher Location: Sector 69, Gurugram Key Responsibilities Conduct engaging and age-appropriate activities for children aged 2 to 6 years Implement daily lesson plans as per the preschool curriculum Ensure a safe, clean, and stimulating classroom environment Maintain student records including attendance and progress reports Communicate effectively with parents during drop-off, pick-up, and PTMs Support in organizing school events, celebrations, and learning activities Requirements Female graduate with 1–3 years of experience in reputed preschool brands Training in Early Childhood Education (preferred) Fluent in English and Hindi with good classroom management skills Caring, patient, and energetic personality with a love for children Basic computer skills for report preparation and parent communication Preference will be given to female candidates residing near Sector 69, Gurugram. Job Type: Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person
Posted 1 day ago
11.0 years
0 Lacs
Gurugram, Haryana
On-site
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are searching for a highly skilled ServiceNow Architect to lead the design and implementation of scalable, secure, and high-performing solutions on the ServiceNow platform. This role involves close collaboration with stakeholders to deliver innovative technical solutions and optimize the utilization of the platform across multiple modules and integrations. Responsibilities Design and maintain the overall architecture of the ServiceNow platform to ensure performance, scalability, and compliance with security best practices Collaborate with business and IT stakeholders to gather requirements and translate them into tailored technical solutions Lead the implementation of advanced ServiceNow modules such as ITSM, ITOM, CSM, HRSD, and SecOps alongside integrations with external systems Define and enforce governance for the platform, including coding standards, development frameworks, and continuous release management Evaluate new ServiceNow features, modules, and technologies to recommend enhancements and optimizations for existing setups Provide architectural guidance to developers, system administrators, and other technical resources working on the platform Optimize integrations using REST/SOAP APIs, IntegrationHub, and MID Servers and ensure seamless data exchange across systems Support agile delivery models and implement DevOps tools such as Jenkins and Git for efficient automated workflows Develop and maintain comprehensive technical documentation including architecture diagrams, data flows, and integration strategies Requirements 11+ years of experience in ServiceNow development, with at least 4 years focusing on technical architecture and platform design Expertise in ServiceNow modules including ITSM, ITOM, CSM, HRSD, and SecOps Hands-on experience with integrations built on REST/SOAP APIs, IntegrationHub, and MID Servers Proficiency in JavaScript, Glide scripting, UI Policies, Business Rules, ACLs, and Flow Designer Competency in creating user experiences using Service Portal and UI Builder tools Background in working with AI and GenAI tools within the ServiceNow platform Familiarity with Agile methodologies paired with practical knowledge of DevOps tools like Jenkins and Git Strong communication and collaborative skills for effectively working with cross-functional teams Nice to have Familiarity with ServiceNow certifications related to core modules such as ITSM, ITOM, or HRSD Showcase of work with advanced ServiceNow automation tools and analytics Understanding of enterprise-level security and compliance solutions within ServiceNow Knowledge of custom app development on the Now Platform using App Engine Capability to design and implement scalable multi-tenant solutions within complex environments We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Process Developer - Fraud (Practitioner) ! We are looking for candidates for Fraud, Transaction Investigation and Chargeback p rocess with excellent co mprehension skills f or Australia & New Zealand customers. A confident, diligent professional who focuses on preventing fraud and providing assurance to our customers. Preferred candidates with prior experience in customer solutions , card schemes, servicing . Should be comfortable with rotational week offs. Responsibilities Handling Inbound & outbound calls & online applications Respond to applicant questions & resolve issues. Operate i n compliance with laws & Regulations. Dealing with complex solution-based calls . Rea ding complex & sensitive customer situations and dealing with it accurately . Consistently Deliver First Class Service . Exceptional Time management skills . Assess risks and investigate for fraudulent activity with a keen eye . Qualification we seek in you! Minimum Qualifications Knowledge of AUS & NZ Privacy legislation Previous Fraud/Scheme Chargebacks related experience Excellent communication skills – verbal and written. Should have sound computer knowledge . Needs to be good at multitasking. Preferred Qualifications/ Skills Displays excellent English oral and written communication skills - using accurate grammar with smooth flow Displays excellent problem solving and decision-making skills Proficient computer skills and attention to detail Significant months of experience in the phone customer service field is desired Negotiation and analytical skills High level of integrity Ability to multi-task Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 28, 2025, 8:48:16 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 1 day ago
0 years
2 - 3 Lacs
Gurugram, Haryana
On-site
Location: Gurgaon Shift: Rotational (24*7) Experience: Fresher or Experience both can apply Education Qualification: HSC/Graduation Job Description: Receive customer inquiries via chat/calls about products and services Responsible for Taking inbound Chats/Emails/calls from customers in US and UK Learn and practice on existing and new products offered Client Relationship Management via direct interactions with the clients Thoroughly Learn functions of software and products offered to customers Co-ordinate with other departments to fulfil needs Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel Perks & Benefits: Night Shift allowance Incentive Provided Provident Fund Cab Available for Night shifts Salary Range: 20k – 30k Depending on candidate / Process Job Type: Full-time Pay: ₹20,000.00 - ₹32,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Rotational shift Supplemental Pay: Shift allowance Language: English (Required) Location: Gurgaon, Haryana (Required) Work Location: In person
Posted 1 day ago
1.0 years
4 - 0 Lacs
Gurugram, Haryana
On-site
Job Title: International Blended Process Executive (Air India – Non-Sales) Location: Sector 18, Gurgaon Process: Air India – International Blended (80% Chat + 20% Voice) Shift: Rotational / Night Shift (as per international process) Working Days: 6 days working Salary: Max 35K CTC Job Description : We are hiring for an International Blended Process Executive to support Air India’s global passengers . This is a non-sales, non-target-based international support role, with 80% chat and 20% voice communication . The role focuses on providing excellent customer service, resolving queries, and ensuring a smooth customer experience. Key Responsibilities : Handle customer interactions primarily via chat (80%) and occasional calls (20%) Assist customers with booking queries, cancellations, flight changes, refunds, baggage issues, and other travel-related concerns Deliver clear, concise, and grammatically correct responses in English Ensure high customer satisfaction through effective query handling and resolution Convince and guide international travelers in a polite and professional manner Log all interactions in the CRM and escalate complex issues appropriately Candidate Requirements : Minimum 6 months to 1 year of experience in customer support or sales (international preferred) Must have excellent English communication skills (written and spoken) Good typing speed and multitasking ability Strong problem-solving, listening, and convincing skills Willingness to work in rotational shifts and 6 days a week Salary Package : ₹ 35,000 CTC – for candidates with 1 year experience ₹ 30,000 CTC – for candidates with 6 months experience Fixed salary with no sales or targets Perks : Opportunity to work with a prestigious brand – Air India Professional work environment Growth and learning opportunities in international customer service Job Types: Full-time, Permanent Pay: Up to ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Application Question(s): How much do you rate your English Communication Skill out of 10? What's your current in-hand salary? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) License/Certification: 6 month experience in Sales or Customer Support (Preferred) Experience in INTERNATIONAL CALLING Related Process ? (Preferred) Location: Gurgaon, Haryana (Preferred) Work Location: In person Speak with the employer +91 7836095291
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
Gurugram, Haryana
On-site
Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: BCom/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for? •Collections Processing •Ability to establish strong client relationship •Ability to handle disputes •Ability to meet deadlines •Ability to work well in a team •Order to Cash (OTC) Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts BCom,Any Graduation
Posted 1 day ago
15.0 years
0 Lacs
Gurugram, Haryana
On-site
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Compliance Management Good to have skills : Security Architecture Design Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Seeking an experienced Security Architect/ Security Compliance Professional to lead and support the design, implementation, and maintenance of security governance, risk, and compliance (GRC) frameworks. This role ensures that the organization complies with industry standards and regulations such as ISO/IEC 27001, PCIDSS, NIST CSF, SOC 2, TISAX, and others. The candidate will work cross-functionally to manage audits, assess risks, and drive continuous improvement in the security posture of the organization. Your typical day will involve collaborating with various teams to document the implementation of cloud security controls and facilitating the transition to cloud security managed operations, ensuring that all security measures align with organizational standards and compliance requirements. You will also engage in continuous improvement initiatives to enhance the security posture of the organization. Roles & Responsibilities: Expected to perform independently and become an SME or manage a team of GRC professional. Required active participation/contribution in client discussions. Contribute in providing solutions to compliance related complex situations Conduct regular assessments of security framework based or cloud security controls to ensure compliance with established standards. Collaborate with cross-functional teams to identify and mitigate potential security risks. Professional & Technical Skills: Proficient in Information Security, Cyber Security and Governance, Risk, and Compliance (GRC). Has significant exposure to evolving landscape of security compliance requirements Lead and manage security compliance initiatives across the organization. Manage/ Conduct gap assessments and implement controls in alignment with compliance standards (e.g., ISO 27001, PCIDSS, NIST, SOC 2, GDPR and other relevant frameworks). Coordinate and support internal and external security audits, including evidence collection and remediation planning. Partner with business, IT, and legal teams to ensure compliance requirements are understood and implemented. Develop and maintain security policies, procedures, and documentation in line with regulatory needs. Monitor compliance status and prepare reports and metrics for leadership. Educate teams on compliance requirements and drive a culture of security awareness. Relevant certifications : ISO27001LA/LI, ISO3100 or CISA, CISM, CRISC, or equivalent. Additional Information: - The candidate should have 8-10 years of relevant experience in Information Security Governance, Risk and Compliance (GRC). - This position is based at our Gurugram office. - A 15 years full time education is required. 15 years full time education
Posted 1 day ago
15.0 years
0 Lacs
Gurugram, Haryana
On-site
Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Agile Project Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Business Process Designer, you will engage in a dynamic environment where your primary focus will be on analyzing, developing, and enhancing workflows. A typical day involves collaborating with various stakeholders to identify inefficiencies in existing processes, proposing innovative solutions, and ensuring that the workflows are optimized for maximum effectiveness. You will work closely with business users to define detailed product requirements and use cases, while also designing mechanisms for continuous monitoring and feedback collection to refine processes over time. Your role will be pivotal in driving improvements and fostering a culture of efficiency within the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate workshops and meetings to gather insights and feedback from stakeholders. - Mentor junior professionals in process design and improvement methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Project Management. - Strong understanding of process mapping and workflow optimization techniques. - Experience with project management tools such as Jira or Trello. - Ability to analyze data and metrics to drive decision-making. - Excellent communication and interpersonal skills to engage with diverse teams. Additional Information: - The candidate should have minimum 12 years of experience in Agile Project Management. - This position is based at our Gurugram office. - A 15 years full time education is required. 15 years full time education
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana
On-site
Apprentice – Finance Department (Account Payable) Location: Gurugram with a minimum of 3 days per week work from office Duration : 6 Months Shift Timings : 12 PM IST to 9 PM IST Program : National Apprenticeship Training Scheme (NATS) Department : Finance About the Apprenticeship GLG is inviting applications for Finance Apprentice under the National Apprenticeship Training Scheme (NATS). This 6-month apprenticeship is designed to provide structured hands-on practical training in Finance Operations (Accounts Payable). The apprentice will be mentored by experienced Senior Leaders and gain real-world exposure in a supportive environment. Position Responsibilities include (but are not limited to): Assisting the team in timely and accurate processing of vendor invoices in Avid or Workday. Assisting the team in timely and accurate processing of employee expense claims in Concur or Workday. Handling of accounts payable and employee expenses shared e-mail box and ensuring timely response to queries raised by vendors, employees and other stakeholders. Assisting the team in the monthly closing process. Support the audit process by providing necessary documentation and information to the auditors. Position Requirement: Graduation in commerce or accounting. Must be highly organized and detail oriented. Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company's operations. Intermediate level of knowledge to use excel is a plus (working with and organizing large sets of data; use of lookup formulas and Pivot Tables). Please note this apprenticeship training opportunity is offered under the Apprentices Act, 1961 and does not constitute an employment. About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana
On-site
Position Responsibilities include (but are not limited to): Monitor accounts daily and take action to encourage timely payments by customers Contact customers to discuss overdue payments and maintain records of promises to pay Monitor bi-directional correspondence in a fast paced, goal-oriented environment utilizing our collection system (Lockstep) Investigate and resolve payment discrepancies Coordinating with Sales professionals on follow-up efforts and Client refunds Applying Credits on account Month end bank closing tasks related to AR Assist in A/R reporting Position Requirement: Graduation in commerce or accounting. Must be highly organized and detail oriented. Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company's operations. Knowledge of Microsoft Excel. About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Posted 1 day ago
4.0 - 6.0 years
0 Lacs
Gurugram, Haryana
On-site
Not even digitally ground-breaking products sell themselves. At Dell Technologies, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. Join us to do the best work of your career and make a profound social impact as a Inside Sales Account Executive on our Inside Sales Account Executive Team in Gurgaon, India What you’ll achieve As a Inside Sales Account Manager you will be responsible for selling Dell’s products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals. You will: Manage a high number of small accounts and occasionally support Outside sales Learn our segment and product/service offerings Position our company as a driven solution by explaining technical, industry and market information Join and collaborate with your colleagues, cross-functionally, to support the sales process Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements 4-6 years of relevant experience in end-to-end IT hardware sales Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements Bachelor's degree Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 15 August 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Job ID: R273765
Posted 1 day ago
4.0 - 5.0 years
0 Lacs
Gurugram, Haryana
On-site
Gurgaon, Haryana Job ID 30187506 Job Category Finance Role: Controllership Location: Gurgaon, India Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role This role will be managing all aspects of Finance & Treasury Operations including financial accounting, P&L, working capital management, budgetary control, taxation, audits, financial reporting, and regulatory compliance. Key Responsibilities: Chartered Accountant with 4-5 year of experience in managing all aspects of Finance & Treasury Operations including financial accounting, P&L, working capital management, budgetary control, taxation, audits, financial reporting, and regulatory compliance. Proficient candidate in preparing financial statements and annual closing of books of accounts (P&L Statement, Balance Sheet) as per IGAAP & USGAAP. Capable of monitoring control systems designed to preserve company assets and report accurate financials. Experience in reviewing financial procedures & internal controls and integrating financial systems, directing preparation of financial forecasts with coordinated budget projections. Skilled in preparing management reports on cost & benefit, productivity, improving timeliness of month-end financial reporting, controlling cash-flow & CAPEX expenditure, performing the project feasibility analysis and implemented strategic management decisions. Developed finance policies & procedures and ensured that same were consistently followed, proven expertise in cost and risk analysis. Skilled in evaluating internal control systems to highlight shortcomings and implementing recommendations to mitigate risk; put in place risk control mechanisms, financial reporting (MIS), & mitigation strategies. Provided insight on financial decision-making through analysis, financial projections (budgeting, and forecasting), & reporting. Applied advanced skills in financial analysis as budget setting, expense variance analysis & financial consolidation; resolved project revenue leakage. Augmented operational efficiency, drove new systems implementation , managed project financials, negotiated with banks, govt.& regulatory authorities for securing sanctions & clearance. Focused professional with a record of success in managing large teams, to work in sync with set parameters to achieve business goals. Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Posted 1 day ago
1.0 years
0 Lacs
Gurugram, Haryana
On-site
- 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required Amazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company. 2+ years of Microsoft Office products and applications experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana
On-site
NA At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
Posted 1 day ago
0 years
1 - 5 Lacs
Gurugram, Haryana
On-site
Job Title: Personal Trainer Location: THE GYM Health Planet, Sector 17-A, SCF 57 & 58, Huda Market, Gurugram Job Type: Full-time/Part-time Job Description: THE GYM Health Planet is hiring certified personal trainers to design workout programs, conduct training sessions, and guide clients toward their fitness goals. Trainers should be passionate, certified, and skilled in motivation and coaching. Competitive salary and growth opportunities available. Requirements: Certified Personal Trainer (ACE, ISSA, NSCA, K11, or equivalent) Strong communication and coaching skills Prior experience preferred How to Apply: Send your resume to [email protected] or call 9711111194. Job Types: Full-time, Part-time, Permanent, Fresher, Freelance Pay: ₹10,000.00 - ₹45,000.00 per month Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Commission pay Performance bonus Work Location: In person
Posted 1 day ago
2.0 years
0 Lacs
Gurugram, Haryana
On-site
Role: Associate - Market Research Department: Strategy & Insights Location: Gurgaon, India Shift timings: 2pm to 11pm Mode: Hybrid (3 days in office) Company overview: Material is a leading insights, marketing and technology company striving for true customer centricity and ongoing relevance in a digital-first, customer-led world. By leveraging a proprietary science + systems approach, we speed engagement and growth for the world’s most recognizable brands and innovative companies. We design + build customer-centric business models and experiences to create transformative relationships between businesses and the people they serve. Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners. We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve. In everything we do, we make an impression. We make a difference. We make an impact. And we help brands do the same. Job overview: We’re seeking a motivated and detail-oriented Market Research Associate to join our Research and Insights team. In this role, you will handle essential tasks like link testing, chart population, deck proofing, data cleaning, and tab checking to ensure the quality and impact of our research. You’ll work closely with our senior researchers and project managers to uphold quality standards in every deliverable. Responsibilities: 1. Link Testing: Conduct comprehensive testing of hyperlinks within research materials to confirm functionality, accuracy, and alignment with project requirements Document and report any issues or inconsistencies found, providing clear, concise feedback to the research team 2. Chart Population: Assist in populating charts and graphs with accurate data, ensuring consistency throughout the process. Collaborate with the research team to meet data requirements and achieve effective information visualization 3. Deck Proofing: Review and proofread research decks, reports, and presentations to correct any grammatical, typographical, or formatting errors Ensure content aligns with guidelines, suggesting improvements to visual aesthetics and clarity where needed 4. Data Analysis Support: Provide support in data analysis tasks, including data cleaning, organization, and basic statistical analysis under senior researchers' guidance Contribute to the development and maintenance of research databases and repositories 5. Quality Assurance: Work with the research team to establish and uphold quality standards, ensuring accuracy and consistency in research deliverables. Participate in peer reviews and support process improvement initiatives to enhance overall quality. Skills and qualifications: 2 to 3 years of experience in primary research, quality assurance, and data handling Bachelor’s degree in a relevant field (e.g., Market Research, Psychology, Business Administration, or related disciplines). Strong attention to detail with a meticulous approach to tasks Proficiency in data entry, charting, and proofreading Familiarity with statistical analysis tools and techniques (a plus) Excellent verbal and written communication skills, with the ability to convey information clearly and concisely Effective team player with the ability to collaborate in a diverse, team-oriented environment Strong organizational and time management abilities, capable of prioritizing and managing multiple tasks simultaneously Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software Prior experience in customer or market research is preferred
Posted 1 day ago
10.0 years
0 Lacs
Gurugram, Haryana
Remote
Sales Excellence Gurgaon, Haryana, India Date posted Jul 28, 2025 Job number 1852871 Work site Up to 50% work from home Travel 25-50 % Role type Individual Contributor Profession Sales Enablement Discipline Sales Excellence Employment type Full-Time Overview Supports executive capacity and acts as an internal advocate for the segment (as the COO/extension for the segment leadership). Defines and drives a predictable Rhythm of Connection (RoC) in collaboration with cross-functional teams to ensure quality outcome delivery. Instills sales process discipline and adherence to standards and execution excellence. Coaches' sales teams or partners to execute sales motions and strategies; creates and lands new habits and business priorities among sales teams; collaborates across segments to proactively seek resolution to mange change. Advises leaders in their respective teams (Segments, OCP, Services, MCA, CDS, etc. ) and collaborates with peers to develop segment strategies on segmentation/partner selection, territory planning, and quota setting. Drives the reinforcement and review of account / portfolio / partner business planning to ensure quality. Generates business insights to develop, align, and execute sales/organizational/partner strategies. Advocates the effective and rigorous usage of systems and tools; leverages existing reporting/analytical capabilities and defines requirements for new capabilities if needed. Removes sales blockers and captures feedback on sales challenges through the right channel. Qualifications Required/minimum qualifications 10+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience. 5+ years of experience using data to drive business outcomes or inform business decisions. 7+ years of experience managing relationships with stakeholders, clients, and/or customers. Additional or preferred qualifications Bachelor's Degree in a related field. 7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience. Responsibilities Business Partnership and Support Guides segment leads or partners, or collaborates with peers to develop segment strategy for segmentation, territory planning, and quota setting. Provides leadership on proposed segmentation changes based on local business knowledge. Aligns with Business and Sales Operations (BSO) on quota distribution strategy and timeline for the Area. Leverages segment expertise to influence judgment/adjustments prior to quota decisions. Participates in sales leader and manager briefings to share quotas and rationale where needed. Guides sales leadership on sales strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture) as a trusted advisor. Defines accountabilities and operationalizes the prioritized sales plays and industry solutions. Leads efforts to generate new business and accelerate the closing of existing opportunities. Defines and drives a predictable rhythm of the connection (RoC) in collaboration with peers and/or leadership. Leads end-to-end RoC activities to enforce great discipline and ensure quality outcome delivery. Provides in-depth business insights and recommendations to effect positive changes. Leads efforts and coaches less experienced team members to streamline and improve the RoC cadence across the organization. As primary orchestrator of the Account/Portfolio Partner Business Plan, drives the activation of sponsorship within segment leaders. Coaches managers and sellers on account/portfolio/partner business planning fundamentals, habits, and plan quality. Leads reinforcement and review of quality plans across the organization. Drives sales growth through long term account or business planning. Analyzes the outlook and generates business insights to advise and/or partner with the sales leadership team on long-term sales/organizational/partner strategies. Drives efforts to integrate strategy components (e.g., programs, blueprints), cascade, align, and execute the defined strategy across the organization. Driving Sales Process Discipline Acts as a subject matter expert to convey the value of tools and drive the effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements. Owns consolidated input from the supported area into the feedback loop for the sales team. Integrates the feedback to guide engineer/partner teams on improving tools. Leads innovations in analytics on key revenue drivers (e.g. by channel, by product, by geo). Shares data-based best practices. Develops and capitalizes reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners. Drives sales process discipline, adherence to standards and excellence in execution, or pipeline health in collaboration with sales leaders. Holds sales managers accountable for account plan quality and completeness. Drives consistency and excellence in the sales process across segments/regions. Develops best practices and provides thought leadership across the organization. Sales Coaching for Growth and Transformation Partners with Area Transformation Leads, Area Capability Leads, and Business and Sales Operations (BSO) to remove sales roadblocks, drive utilizations of investment, increase customer/partner-facing time, and enhance seller/partner capability and effectiveness. Provides expertise and shepherds sales leaders' strategies to anticipate and mitigate risks. Identifies trends on sales challenges or blockers. Guides relevant teams to develop actions based on the trends. Leads optimization and improvement in sales team processes and capabilities across the organization. Assesses and anticipates customer/partner needs and develops methodologies and resources to transform seller capabilities, sales processes, and/or partner engagement processes. Models and influences transformation to a coaching culture. Drives awareness and clarity of Corporate or TimeZone programs. Intakes and leads the adoption of plans to create new habits among sales teams or partners. Coaches and builds relationships with sales leaders on executing key priorities. Identifies where coaching may be needed based on data-driven insights. Influences sales leaders to become more effective coaches to their teams. Guides and challenges sales leaders to achieve increased individual and team capability, employee satisfaction, and collaborative selling efforts. May coach and influence large deal pursuit. Supporting Executive Capacity Supports segment leader capacity as a senior leader. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams. Represents the segment as an internal advocate and an extension of the segment leadership. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
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